Wi-Fi & internet
Connection problems, slow devices, basic router checks and network troubleshooting.
For residents of The Baley
Friendly local tech support.
Free help with everyday technology problems — from Wi-Fi and computers to phones, printers, smart TVs and new-device setup.
Everyday support
What I can help with
The focus is practical, everyday support. If I can safely diagnose and resolve the issue, I will. If a problem needs specialist repair, I’ll explain what I’ve found and point you in the right direction.
Computers & laptops
General Windows, macOS and Linux troubleshooting, setup, updates and software issues.
Phones & tablets
Device setup, apps, connectivity, accounts and everyday settings.
Printers
Setup, Wi-Fi connection, queues, drivers and common printing problems.
Smart TVs & streaming
Apps, accounts, connectivity, casting and common smart-TV setup issues.
Setup & troubleshooting
New devices, software, basic account setup and general “why is this not working?” problems.
Simple process
How it works
Submit a ticket
Tell me what’s wrong and how the problem is affecting you.
I review it
I’ll look at the details and decide the safest next step.
We arrange help
If I can assist, we’ll agree a suitable time and way to work through it.
Resolve or advise
I’ll fix what I safely can, document the outcome, or recommend appropriate specialist support.
Designed for everyday tech problems
This is a free, informal support service offered in my spare time. I’ll help diagnose and resolve everyday issues where I reasonably and safely can.
Some problems need a specialist
Complex hardware faults, data recovery, specialist repairs or anything outside my experience may be met with diagnosis, advice and referral rather than hands-on repair.
Got a tech problem?
Submit a short support ticket and I’ll take a look when I’m available.